Minimum age: 18 for all Vietlott games
Vietlott sets one age for everything it sells: 18. The published rules for Keno state that a player must be 18 years old or above, and the Vietnamese version of the same page says the same thing in the same words2. Max 3D carries the identical requirement, and so does Max 3D Pro6. Mega 6/45 is described as being for people over 18 years old8.
The company's own gambling calculator, which covers the full product range, labels every game as being for people over 1810. A separate Vietlott page listing results and game information repeats the same line for players at points of sale7.
So there is no game in the Vietlott range where a younger player is allowed. If you are 17, you cannot buy a ticket, and if you are 18 or older, the age rule is satisfied for every product. There is no upper age limit and no separate rule for older players.
The age rule is not just about who may buy. It also sits behind how tickets are validated and how prizes are paid, which is why the claim process asks for identification that matches the registered betting account information4.
Where the age rule applies: sales points and the SMS app
Vietlott sells through two channels. The first is the network of Vietlott points of sale across the country. The second is the Vietlott SMS app on the phone channel1. The 18+ rule applies to both.

At a sales point, you walk in, choose your game and numbers, pay, and take the printed ticket. The staff member is selling to you in person, so the age check happens at the counter. Vietlott's own guidance on how to buy safely tells customers to buy at official sales points and to follow the official Fanpage and Website, which is the company's way of steering people away from resellers and copycat outlets5.
Through the Vietlott SMS app, the purchase happens on your phone. You register, choose numbers, and pay through the phone channel. Because the ticket is tied to a registered betting account, the account information has to match when you claim a prize4. That is one practical reason to keep your registration details accurate and up to date.
For visitors and foreign residents, the age rule is the same 18. Vietlott does not publish a separate rule that limits sales to Vietnamese citizens. If you are 18 or older and you buy through an official channel, you meet the requirement. What you will need later, if you win, is identification that matches the account the ticket is registered to4.
One thing worth knowing: the age rule is about the player, not the buyer. If someone buys a ticket on your behalf, the ticket still belongs to whoever is registered, and the claim process works from that registration4.
Games covered by the 18+ rule
Every product in the Vietlott range carries the same age. The company lists its products as Mega 6/45, Max 3D, Power 6/55, Keno, Max 3D Pro, Bingo18 and LOTTO 5/3510. The published rules for the individual games confirm the 18+ line for Keno, Max 3D, Max 3D Pro and Mega 6/452.
| Game | Where the rule is stated |
|---|---|
| Keno | Official game rules2 |
| Mega 6/45 | Official game rules8 |
| Max 3D | Official game rules6 |
| Max 3D Pro | Official game rules7 |
| Power 6/55, Bingo18, LOTTO 5/35 | Covered by the 18+ product listing10 |
Minimum age: 18
Keno is the fast game in the range, drawn frequently through the day, and its rules page is explicit that the player must be 18 or above2. The minimum bet is VND 10,000 per set of numbers, and if you do not choose a value, VND 10,000 is what you get by default3. That applies to both the basic and additional play3.
Max 3D and Max 3D Pro are the digit games, where you pick numbers in a set order. Both state the 18+ requirement in their rules6. Mega 6/45 is the classic pick-six game, and its rules describe it as being for people over 188.
If you want the wider picture of how these games sit alongside other lotteries in the region, see how lotteries work and Asia's lotteries compared.
How and where tickets are sold
Vietlott sells at points of sale nationwide and through the Vietlott SMS app1. Those are the two official channels, and the company's customer advisory repeats them: buy at official sales points, and follow the official Fanpage and Website5.
The official SMS channel has its own website at vietlott-sms.vn, which Vietlott identifies as the legitimate one11. If you are signing up for the phone channel, that is the address to check against.
A practical walkthrough for a first purchase at a sales point:
- Find a Vietlott point of sale. They are the branded outlets, not general convenience stores selling someone else's numbers.
- Choose your game. Mega 6/45, Power 6/55, Max 3D, Max 3D Pro, Keno, Bingo18 and LOTTO 5/35 are the products on offer10.
- Pick your numbers, or let the terminal choose for you.
- Pay and take the printed ticket. Keep it somewhere flat and dry.
- Check the result on the Vietlott website after the draw.
For the phone channel, the steps are similar but everything happens in the app: register, choose numbers, pay, and the ticket sits in your account. The minimum bet on Keno through this route is VND 10,000 per set of numbers, and that is the default if you do not pick a value3.
If you are new to the games themselves, pick-6 lotto games and fast-draw lotteries explain how the draw formats differ. Ticket prices across the region are compared in how much lottery tickets cost in Asia.
Prize claims: 60-day deadline and payment practice
The claim window is 60 days from the date the draw result is determined. After that, the winning ticket no longer has claim value4. That is the single most important deadline to remember, and it applies to all winning tickets4.
There are a few conditions attached to a winning ticket. It must be recorded on Vietlott's system before the ticket sales cutoff time set by the Ministry of Finance and each product's participation rules. It must not already be recorded as paid. It must be within the claim period. And the player's betting information must match the registered betting account information4.
For tickets bought through the terminal channel, claims are accepted and paid at least 60 minutes after the draw results are officially announced on the Vietlott website4. So there is a short wait after the numbers go up before you can start the process.
Payment timing depends on the channel and the size of the prize:
- Terminal channel tickets: payment no later than five working days from the date Vietlott or the agent receives the prize payment request4.
- Phone channel tickets worth VND 10 million or less: the agent pays automatically into the winner's receiving account no later than five working days from the date the result is determined4.
- Phone channel tickets worth over VND 10 million up to VND 10 billion: the agent sends a payment confirmation notice to the registered receiving account through the betting account or SMS no later than one day after the result is determined, and pays no later than five working days from the date the winner confirms the receiving account4.
- Phone channel tickets worth over VND 10 billion: the head office receives the claim and organizes payment no later than five working days from the date Vietlott receives the payment request. If the claimant asks to be paid at a branch, the branch handles it4.
If a dispute or complaint arises, the payment time is extended until the competent state authority reaches an official conclusion4.
For the general process of collecting a prize, including what to bring, see how to claim a lottery prize in Asia. Deadlines across the region are compared in unclaimed lottery prizes, and the specific case of a damaged ticket is covered in will a torn or damaged Vietlott ticket still be paid.
Scam warnings: what Vietlott does not do
Vietlott has issued a public advisory about impersonation and fraud. The schemes it names include revenue-task scams using its image, and fake online scratch lottery accounts that demand fees and tax before paying a prize5.
The company's position is simple and worth remembering exactly: Vietlott does not require advance transfers of money, prize fees or personal income tax5. If anyone asks you to send money before a prize is released, that is not Vietlott.
Vietlott's own guidance on buying safely tells customers to buy at official sales points and to follow the official Fanpage and Website5. The official SMS channel website is vietlott-sms.vn11. If a message points you anywhere else and asks for payment, treat it as fraudulent.
The customer service hotline is 1900.55.88.89, and the company can also be reached on 024.62.686.8185. Use those numbers to verify anything you receive that claims to be from Vietlott.
A short checklist before you act on any message:
- Does it ask you to transfer money, pay a fee or pay tax in advance? Vietlott does not do this5.
- Does it point to a site other than vietlott.vn or vietlott-sms.vn? Check the official SMS address11.
- Does it promise a prize for a game you never played? Vietlott tickets are tied to a registered account, and claims work from that record4.
- Does it ask for your account details or a payment to "release" winnings? That is the pattern Vietlott warns about5.
More on the wider problem is in lottery scams in Asia, and the difference between licensed draws and copycat operations is set out in illegal lotteries that use official results.
Common Questions
What is the minimum age to buy a Vietlott ticket?
You must be at least 18 years old to play any Vietlott game. This applies to every product, including Mega 6/45, Power 6/55, Max 3D, Max 3D Pro, Keno, Bingo18 and LOTTO 5/35. The rule covers both buying a ticket at a sales point and playing through the Vietlott SMS app.
Is the age limit the same for Keno as for Mega 6/45?
Yes. Keno, Mega 6/45, Max 3D and Max 3D Pro all set the minimum age at 18. There is no lower age for any Vietlott product, and no game allows players under 18. The same 18+ rule appears in the published rules for each game.
Can tourists or foreigners buy Vietlott tickets?
Vietlott does not restrict sales to Vietnamese citizens. Anyone aged 18 or older can buy a ticket at an official sales point or through the Vietlott SMS app, provided they meet the age rule. You will need a phone number and, for larger prizes, identification to claim.
What is Vietlott's customer service hotline?
Vietlott's customer service hotline is 1900.55.88.89. You can also reach the company on 024.62.686.818. Use these numbers to check anything you receive that claims to be from Vietlott, especially messages asking you to pay a fee or tax before a prize is released.
How do I know if a Vietlott message is a scam?
Vietlott never asks you to transfer money, pay a prize fee or pay personal income tax in advance. It also does not run online scratch lottery accounts. If a message asks for any advance payment, or points you to a site other than vietlott.vn or vietlott-sms.vn, treat it as a scam.
How long do I have to claim a Vietlott Jackpot prize?
You have 60 days from the date the draw result is determined. After that, the winning ticket no longer has claim value. For tickets bought through the phone channel worth VND 10 million or less, the agent pays into your registered account within five working days.
Sources12 sources
- Vietlott customer advisory, Vietlott
- Vietlott Keno how to play (English), Vietlott
- Vietlott Keno how to play (Vietnamese), Vietlott
- Vietlott prize claiming rules, Vietlott
- Vietlott warns customers about impersonation and fraud, Vietlott, October 6, 2025
- Vietlott Max 3D how to play, Vietlott
- Vietlott Max 3D Pro how to play, Vietlott
- Mega 6/45 product introduction, Vietlott
- Mega 6/45 how to play, Vietlott
- Vietlott gambling calculator, Vietlott
- How to buy Vietlott tickets officially and safely, Vietlott
- Vietlott Max 3D winning numbers, Vietlott














