PCSO e-Lotto: the official online platform
e-Lotto is PCSO's own online shop for lotto tickets. It is a web-based platform, so you buy through a browser rather than a downloadable app, and it is the only online channel PCSO runs itself1. It is not a third-party agent or a reseller. That matters, because it means your ticket sits in PCSO's own system and your prize is paid by PCSO, not by a middleman.
The platform opened in December 2023, when PCSO began a one-year test run of digital betting3. It was part of a wider push to move PCSO's games online, which the agency described as its digital transformation5.
Registering, step by step
- Open the e-Lotto platform and choose to register by mobile number or by email1.
- Enter your phone number and wait for the one-time password (OTP) to arrive by text1.
- Enter the OTP, then set a PIN for your account1.
- Fill in your full name, gender, birthday and email address1.
- Upload a photo of the front and back of a valid ID, plus a selfie1.
- Wait for PCSO to verify the ID. You cannot load your account or buy tickets until that check is done1.
What counts as a valid ID
PCSO accepts a long list, and most people will already hold one of them: PhilID or ePhilID, SSS card, GSIS card, UMID, LTO driver's license, PRC ID, PhilHealth ID, TIN ID, Postal ID, Philippine passport, OWWA ID, COMELEC voter's ID or voter's certificate, IBP ID, senior citizen ID, person with disability ID, NBI clearance, PNP clearance, seaman's book, and government office or GOCC ID1. Foreign nationals can use an Alien Certificate of Registration ID card or a DOLE work permit1.
The selfie and the ID photos are the part that trips people up. Take them in good light, make sure the whole card is in frame and the text is readable, and use the same name across your account and your ID. If the names do not match, verification stalls.
Who can use it
e-Lotto is open to players in the Philippines. The ID list includes documents issued to foreign nationals, so foreign residents with an ACR card or a DOLE work permit can verify an account1. Visitors without any of those documents will not get through verification, and should buy at an outlet instead. If you want the wider picture of how online lottery sales work across the region, see Buying Official Lottery Tickets Online in Asia.
Games and jackpots on offer
PCSO's lotto lineup is a set of pick-6 games with different number pools, plus daily digit games. The main draws are Ultra Lotto 6/58, Grand Lotto 6/55, Super Lotto 6/49, Mega Lotto 6/45 and Lotto 6/426. Alongside those, PCSO runs daily draws for 6D, 4D, 3D and 2D Lotto6. The digit games are drawn every day, so there is always something to check.

PCSO's product range has grown over the years. What began as sweepstakes expanded into lotto, then into digit games such as 3D, 4D and 6D, and into the Small Town Lottery7. The agency's revenue comes from sweepstakes draws, the national lotteries including Lotto, Small Town Lottery and horse racing9.
Jackpots
Jackpots roll over. When a draw produces no winner in the top tier, the prize carries into the next draw and grows. PCSO has also topped up jackpots deliberately for special occasions: on October 30, 2023, it raised the jackpot of all its lotto games to PHP 89 million to mark its 89th founding anniversary5. PCSO has said it is pushing for a total jackpot prize of PHP 1 billion across e-Lotto to draw interest to the platform1.
If you want to see how PCSO's pick-6 games compare with the equivalent games elsewhere in Asia, Pick-6 Lotto Games in Asia Compared sets out the number pools, bonus balls and prize tiers side by side. For the odds on each game, Lottery Odds in Asia does the arithmetic.
Ticket prices and bets
PCSO ticket prices are set per game and per bet type, and the price of a single line is low. If you are working out what a session will cost you, How Much Does a PCSO Lotto Ticket Cost? breaks down the prices by game. For the digit games specifically, 2D and 3D Digit Lotteries explains straight, box and daily number play.
Draws, suspensions and the closure rumor
PCSO is running. The confusion comes from 2020, when the agency suspended draws and closed its outlets nationwide on March 17 as the pandemic took hold10. Lotto games, digit games and Keno were halted across the country, and Small Town Lottery stopped in Luzon10.
The suspension did not last. PCSO announced that lotto games would resume on August 4, 2020, in selected areas depending on the community quarantine category in force locally2. Before that, it ran catch-up draws starting July 20, 2020 for standard play and for advance draw tickets sold before the March suspension11. Those catch-up draws ran two per day for 15 days to work through the backlog2.
One detail from that period still circulates and causes worry. During the catch-up draws, PCSO said its regular gaming operations had not resumed, so there was no selling, no ticket validation and no prize claiming at outlets12. That statement applied to that window only. It is not the current position, and it is not a sign that PCSO has closed.
The e-Lotto platform arrived later, in December 2023, and is the current online channel3. If you see a post claiming PCSO has shut down, check the date on it. Most of them trace back to the 2020 suspension.
Checking results
Winning numbers are published on lottopcso.com, and PCSO also posts them on its social media accounts and pages, including Facebook and YouTube1. Draws are broadcast, and PCSO moved its lotto draw to a new home at IBC 13 and D8TV6. If you buy through e-Lotto, your ticket is in the system, so you do not have to rely on remembering your numbers.
Claiming a prize: branches, IDs and the 20% tax
Where you claim depends on how much you have won. The thresholds are set out plainly by PCSO1.
| Prize amount | Where to claim |
|---|---|
| PHP 20.00 up to PHP 10,000.00 | Any authorized PCSO lotto outlet or PCSO branch office |
| PHP 10,001.00 up to PHP 300,000.00 | PCSO Branch Office in your area, or the PCSO Main Office |
| PHP 300,000.01 and above, including jackpots | PCSO Main Office, Shaw Blvd., Mandaluyong City |
Small prizes are paid in cash. Prizes of PHP 10,000 and below are payable in cash and can be claimed from PCSO outlets, PCSO branch offices or the Treasury Department at the Main Office7. Once a prize goes above PHP 10,000, PCSO pays by check rather than cash7.
What to bring
Sign the back of the winning ticket with your full name and signature before you do anything else1. Then bring two valid government-issued IDs that carry both your photo and your signature1. For a jackpot claim, the claimant writes their full name and signs the back of the original winning ticket7.
The ticket itself has to be in good condition. Winning tickets must be intact and readable, and damaged, mutilated, altered or unreadable barcodes will not be honored1. Keep your ticket flat and away from water, heat and sunlight. If yours has been through the wash, Lost, Torn or Damaged Lottery Tickets explains when a prize can still be paid.
How long it takes
For low-tier prizes of PHP 10,000 and below, PCSO's published processing time at the accounting and budget stage is 18 minutes7. A full jackpot claim, start to finish, is processed in one working day7.
The 20% tax
Prizes above PHP 10,000 are subject to a 20% withholding tax under the TRAIN Law1. The same rate applies to individual jackpot payouts above PHP 10,000 under PAGCOR's poker jackpot rules13. The legal basis is RA 10963, the Tax Reform for Acceleration and Inclusion Law, which sets a 20% final tax on prizes above PHP 10,0007.
The tax comes out before you are paid, so the figure you receive is already net. A PHP 60,000 prize is paid net of the 20% final tax7. Prizes of PHP 10,000 and below are not touched.
The claim deadline
You must claim within one year from the draw date1. After that the prize is forfeited and the money reverts to PCSO's charity funds1. Put a reminder in your phone on the day you buy, not the day you win. For how deadlines and forfeited money work across the region, see Unclaimed Lottery Prizes.
Can someone else claim for you?
The ticket is the claim instrument, and PCSO's published requirements are built around the claimant presenting the signed ticket and two IDs1. If you cannot attend in person, the practical route is to check with PCSO directly before the deadline rather than assume a relative can collect on your behalf. Contact details are below.
Getting in touch
Email customerservice.pcso@gmail.com or call (02) 8539 39903. Chat, email and the hotline are staffed from 7am to 12 midnight3. Have your account details, ticket reference and the draw date to hand when you contact them.
For a wider look at how claiming works in other Asian markets, including where you go and what ID you need, see How to Claim a Lottery Prize in Asia. And if you want the full picture of gambling in the country, including what else is legal and who may play, Can I Gamble in the Philippines? covers it.
Common Questions
What is the official PCSO website?
The official site is pcso.gov.ph. Tickets are bought through the separate PCSO e-Lotto platform, which you reach by registering an account with your mobile number or email. Results are also posted on lottopcso.com and on PCSO social media pages.
Is PCSO shut down?
No. PCSO is operating. Its draws and outlets were suspended in March 2020 during the pandemic, and lotto games resumed on August 4, 2020. The e-Lotto online platform followed in December 2023 and is running now.
How do I contact PCSO?
Email customerservice.pcso@gmail.com or call the hotline (02) 8539 3990. Chat, email and the hotline are staffed from 7am to 12 midnight. Have your account details and ticket reference ready before you get in touch.
Where can jackpot winners claim their prize?
Prizes of PHP 300,000.01 and above, including jackpots, must be claimed at the PCSO Main Office on Shaw Blvd. in Mandaluyong City. Smaller prizes can be claimed at a PCSO branch office or an authorized lotto outlet.
How much tax is deducted from lotto winnings?
Prizes above PHP 10,000 carry a 20% withholding tax under the TRAIN Law. The tax is taken out before you are paid, so a PHP 50,000 prize pays out PHP 40,000. Prizes of PHP 10,000 and below are paid in full.
What is the minimum jackpot prize?
PCSO does not publish a fixed floor for its lotto jackpots. The jackpot grows with each draw that produces no winner, and PCSO has topped up all lotto jackpots at once for special occasions, including a PHP 89 million top-up for its 89th anniversary.
Sources13 sources
- Can I buy PCSO lotto ticket online? How?
- PCSO to resume lotto games operation August 4, Philstar
- PCSO E-Lotto: Steps to Register and Buy Ticket Online
- PCSO starts one-year test run of E-Lotto, Cebu Daily News
- PCSO rolls out digital transformation, Philstar
- PCSO promotes responsible gaming and finds new home for lotto draw in IBC 13 and D8TV
- 2025 PCSO Citizen's Charter, Philippine Charity Sweepstakes Office
- PCSO Newsletter 2017, Philippine Charity Sweepstakes Office
- Tanggapan sa Charity Sweepstakes ng Pilipinas
- PCSO suspends lotto draws, outlets nationwide, Philippine News Agency
- PCSO lotto operations still suspended, Inquirer
- PCSO: no selling, ticket validation, prize claiming during catch-up draws, Philippine News Agency
- Casino Regulatory Manual for Licensed Land-Based Casinos, PAGCOR














