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GGPoker updates its terms and conditions

GGPoker published version 20260731.1 of its end user license agreement on July 31, 2026, restating account, verification, payment and gameplay rules for players on its Isle of Man licensed site.

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GGPoker published version 20260731.1 of its end user license agreement, dated July 31, 2026, on its terms and conditions page1. The operator is GG International Limited, described in the document as "a company incorporated in Isle of Man whose registered office is The Hubb, Queen Victoria Street, Douglas, IM1 2LF, Isle of Man"1. The terms state the company is "licensed and regulated by the Isle of Man Gambling Supervision Commission for the purposes of operating an online gambling license"1.

The agreement sets out eligibility and account rules. Players must be at least 18 and meet the minimum age in their local jurisdiction, and "You are only permitted to open one account"1. Accounts opened or used from a prohibited jurisdiction may be suspended immediately, and the company says it may request proof of age at any time1. On identity checks, the terms state: "By regulation, we may request an ID document and a proof of address document if Your withdrawal amount is over EUR 3,000 (or equivalent in other currencies)"1. Accepted address proof may include a bank statement, utility bill or tax bill "dated no more than 90 days before submission"1. If a customer is shown to be underage after verification, "all transactions will be made void and related funds deposited will be returned within 5 working days"1.

Payment terms cover deposits and withdrawals. Deposits can be made through cashier payment methods including credit cards, debit cards, alternative payment options and bitcoins, while "We do not accept cash funds sent to us"1. Withdrawals "may only be made to the card You have registered to Your Account and deposit funds with"1. Poker session profits are not immediately withdrawable: they are held in a player's poker wallet for 72 hours1. Player funds are held in a segregated bank account in the company's name under customer money regulations, and balances do not attract interest1. Players are responsible for reporting winnings and losses to local tax or other authorities1.

The document also covers gameplay and liability. Any kind of bot or artificial intelligence is strictly prohibited1. Hole cards are shown with a one hour delay from the actual time of play1. If a player has chips at a table during a server crash, the game is canceled and chips at the table and in play are returned to the account1. The terms state that the random number generator software determines all game outcomes, and that the company's maximum liability is limited to the amount legitimately in the account plus the return of the stake of any disputed bet1. Accounts can be closed by request to help@ggpoker.com or through the permanent exclusion feature in the application1. Tournament series named in the terms include WSOP Online, GGMillion$, GG World Festival and GGMasters1.

What it means for players

The published terms apply to anyone using GGPoker, whether they are playing from a country where the site accepts registrations or visiting from elsewhere. The one account rule and the prohibition on play from restricted jurisdictions mean duplicate or location-mismatched accounts can be blocked, with winnings on duplicate accounts liable to forfeiture1. The EUR 3,000 withdrawal threshold is the point at which identity and address documents may be requested, and withdrawals can be delayed while checks are completed1. Address documents must be recent, dated within 90 days1. Withdrawals are tied to the card registered and used for deposits, so players using other deposit methods should note that restriction1. Poker winnings sit in a 72 hour holding period before withdrawal1. Tax reporting is the player's own responsibility, and the terms do not state which authorities apply in any given country1.

What happens next

The terms state that substantial changes will be notified in advance by email, a message in the game client mailbox or a notice on the website, and that continued use of the services after notification counts as acceptance1. No further changes beyond version 20260731.1 have been announced1. GGPoker's online poker and casino operations in Asia are covered in the site's operator guide.

Sources1 sources
  1. Online Poker Terms & Conditions | Play at GGPoker, ggpoker.com