FreePlay and free spins excluded from progressive jackpots

Players at 888casino cannot use FreePlay or free spins to place a wager on or win any progressive jackpot prize from July 25, 2024, according to the operator's user agreement¹. The change appears in the terms of service published by Virtual Digital Services Limited, the Malta-registered company that runs the site and is part of the evoke Group¹.

The clause states:

The company is licensed and regulated by the Malta Gaming Authority under the Maltese Gaming Act 2018, with license number MGA/CRP/121/2006-09¹. The agreement says that license was issued on the 22nd of September 2025, a date later than the July 2024 change it describes¹. The company's registration number is C90997 and its registered office is at Level 8, Tagliaferro Business Centre, 14, High Street, Sliema SLM 1549, Malta¹.

The user agreement applies only to players in European Single Market member states, except those who play under a local license, such as in Spain, Italy, the Republic of Ireland or Denmark¹. Separate terms apply to players in the United Kingdom and to those outside the European Single Market and the UK¹. The agreement says any modified version takes effect 14 days after publication on the site, or earlier if required by law¹.

The terms also set out other account rules:

• Players must be at least 18, or the age of legal consent in their jurisdiction if higher¹.
• Identity and details are verified once lifetime deposits reach a cumulative 2,000 euros, and withdrawals are not allowed until registration details are fully verified, even if that threshold has not been met¹.
• Accounts inactive for 365 consecutive days are treated as inactive, with 30 days' advance notice, and a monthly fee of 5.00 euros or the equivalent may apply if the account holds a positive balance¹.
• Balances do not earn interest, and the company does not accept cash deposits or provide cash withdrawals¹.

What it means for players

For anyone playing progressive jackpots at 888casino, bonus funds and free spins no longer count toward those prizes. A player who triggers a progressive jackpot while using FreePlay or free spins is not eligible to win it under the terms¹. The restriction sits alongside the site's other bonus rules, including that all users are entitled to only one welcome bonus¹. The agreement does not say whether the restriction applies to players outside the European Single Market, who are covered by different terms¹. It also does not state what happens to a jackpot triggered by a player using FreePlay or free spins, and that has not been reported¹.

What happens next

No further steps are set out in the agreement beyond the July 25, 2024 effective date¹. The agreement says modified versions take effect 14 days after publication, or earlier if required by law¹.

Players who want to understand how these prizes work can read What Is a Progressive Jackpot and What Happens After It Is Won?. For background on where such games are offered, see Slots in Asia: How Slot Machines and Online Slots Work and Where You Can Play and Online Casinos, Poker Rooms and Sportsbooks That Accept Players in Asia.